Intellectual Property Rights

Last updated: March 10, 2025

At Dysexy.com, we fully respect the intellectual property (IP) rights of others and maintain a zero-tolerance policy against counterfeit products or any infringement of intellectual property rights.

We proactively review product listings on our platform to identify and remove any content that may violate intellectual property rights. However, given the volume of products and suppliers, we encourage intellectual property rights holders to collaborate with us in addressing potential infringements.

1. Types of Intellectual Property Infringement We accept and investigate complaints related to the following types of intellectual property violations:

  • Trademark Infringement: Unauthorized use of a trademark that is identical or confusingly similar to a registered trademark on goods that are identical or similar to those covered by the trademark.

  • Patent Infringement: Unauthorized use, sale, or distribution of a product that infringes upon a validly registered design patent or utility patent.

  • Copyright Infringement: Unauthorized use, reproduction, or sale of copyrighted materials, including but not limited to photographs, artwork, literary works, music, videos, or software.

  • Other Violations: Any activities that contravene local, national, or international intellectual property laws, including trade dress or counterfeit product sales.

2. Intellectual Property Complaint Procedure If you believe that your intellectual property rights have been infringed, please follow these steps to submit a complaint:

Step 1: Contact Us
Send an email to server@dysexy.com with the subject line: Intellectual Property Complaint. Include the following details:

  • Your Contact Information: Full name, company name (if applicable), email address, and phone number.

  • Description of Alleged Infringement: Clearly specify the product(s) or content that you believe infringe your intellectual property rights.

  • Proof of Ownership: Attach relevant documents such as trademark registration certificates, patent numbers, copyright registration details, or any other supporting materials that establish your legal ownership.

  • Links or Screenshots: Provide the URLs or screenshots of the allegedly infringing listings on our platform.

Step 2: Investigation Process

  • Upon receipt of a complete complaint, our legal team will review the claim within 7 business days.

  • If the claim is valid, we will take appropriate actions, which may include removal of the infringing content or suspension of the seller’s account.

  • If additional information is required, we will contact you via email.

Step 3: Resolution & Follow-Up

  • You will receive a response regarding the outcome of the investigation.

  • If necessary, we may assist in mediating disputes between the rights holder and the seller.

3. False or Misleading Claims Submitting false or misleading IP complaints may result in legal consequences. We reserve the right to take action against individuals or entities that abuse the complaint process.

At Dysexy, we are committed to protecting intellectual property rights and fostering a safe and trustworthy shopping environment. If you have any questions or require further assistance, please contact server@dysexy.com. Thank you for helping us maintain the integrity of our platform.